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Ea / operations manager

Melbourne
Lucas Real Estate
Posted: 10 January
Offer description

Create Impact. Belong to a Team That Values You. Grow with Us.

At Lucas, we're more than just Melbourne's leading inner-city real estate agency. We're a boutique team built on integrity, collaboration, and a genuine passion for excellence. As Docklands' number one agency, our success is driven by our people: dedicated professionals who take pride in delivering exceptional service and building lasting client relationships.

We are now seeking an accomplished Operations Manager to join our leadership team - someone who brings experience, warmth, and an innate ability to create order, inspire others, and keep our dynamic business moving forward.


Why Choose Lucas?

* Influence & Purpose – Be part of the leadership team where your insight and operational expertise will directly contribute to the continued success and growth of our award‑winning agency.
* Progressive Culture – Enjoy working in an independent, forward‑thinking environment that embraces innovation and continually evolves to stay ahead of the market.
* Collaborative Spirit – Join a supportive, professional team that values excellence, celebrates achievements, and enjoys working together in a positive, inclusive environment.


Your Role – Making Every Day Count

This is a diverse and rewarding position, ideal for someone who thrives in a fast‑paced, people‑focused environment and takes pride in doing things exceptionally well. You'll take responsibility for:

* Strategic Support – Assisting our Directors in the management and development of the business, with a focus on operational excellence and continuous improvement.
* Team & Operations Oversight – Providing guidance and support to our sales, administration, and marketing teams, ensuring seamless and compliant operations across all departments.
* Project Management – Coordinating key business projects that drive growth, innovation, and efficiency in addition to event planning as we celebrate and recognise our teams success.
* Human Resources – Assisting with recruitment, onboarding, training, and performance support as we continue to grow our high‑performing team.


What You Bring

>
1. A current Agent's Representative Certificate or Certificate IV in Property
2. Strong organisational and leadership skills, with a hands‑on approach
3. Excellent communication and interpersonal abilities
4. A current Driver's Licence and reliable vehicle
5. Confidence using CRM systems and an understanding of digital trends and proptech
6. A positive attitude, professionalism, and genuine care for people and culture


The Details

This is a full‑time, Monday to Friday, in‑office position based in our Docklands office. You'll report directly to our Directors, have extended support from a part‑time Operations Assistant and play a vital role in supporting our growing, high‑performing team.


How to Apply

Submit your CV and a brief cover letter outlining your suitability for the role. Contact Kate Jordan at

Please note, only shortlisted candidates will be contacted.

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