Menu Monitor Job Overview
We are seeking a highly skilled and customer-focused individual to fill the Menu Monitor position.
The Key Responsibilities:
* Provide High-Level Customer Service: Respond to customers' inquiries, resolve issues in a timely manner, and maintain a positive attitude.
* Adaptability: Be able to take on various tasks as needed, demonstrating flexibility and a willingness to learn.
* Maintain Organisation: Ensure the site is well-organised, tidy, and safe for customers and staff.
* Monitor and Manage Allergen Information: Accurately record and update allergen information, ensuring the safety of customers with food allergies.
* Contribute to Key Outcomes: Work collaboratively with the team to achieve key outcomes across the site.
Required Skills and Qualifications:
* Safety-First Mindset: Demonstrate a commitment to safety, always prioritising the well-being of customers and staff.
* Ability to Handle Situations: Remain calm and composed in challenging situations, handling them with professionalism and poise.
* Full Vaccination and Police Check: Be fully vaccinated against COVID-19 and have received flu shots, and be willing to obtain a police check or have one already.
* Current Australian Working Rights: Hold current Australian Working Rights, allowing you to work legally in Australia.
Benefits and Opportunities:
* Training Provided: Receive comprehensive training to develop your skills and knowledge.
* Immediate Access to Discounts: Enjoy immediate access to over 100 retail discounts, saving you money on everyday items.
* Internal Transfer and Promotion: Take advantage of opportunities for internal transfer and promotion, advancing your career within the organisation.
* Work with a Team Committed to Excellent Service: Collaborate with a team dedicated to delivering exceptional service, making a real difference in the lives of those who need it most.