Driving Innovation. Deepening Support. Strengthening the Veterinary Industry.
We deliver diagnostic and software advancements that help veterinary professionals raise the standard of care. Our innovations enable customers to turn this innovation into impact, and their success drives ours.
We are expanding our team to deepen the support we provide and help clinics harness these tools to deliver even better patient outcomes. You will work closely with our veterinary clients, delivering innovative solutions—from advanced in-house diagnostic instruments to comprehensive pathology laboratory services to ground-breaking veterinary software—that truly make a difference in the way they care for pets.
Key Responsibilities:
* Manage client accounts in South-West Victoria, including Geelong and Ballarat, with a clear understanding of their veterinary business and diagnostic needs;
* Drive clients to adopt and use The IDEXX Complete Diagnostic Solution to enhance their standards of care;
* Be results-driven, have outstanding customer service and responsiveness, and possess a genuine passion to deliver exceptional results;
* Develop partnerships with veterinarians, owners, and clinic teams to grow their business;
* Sell IDEXX products and services and onboard and train veterinary teams on IDEXX diagnostic equipment, services, and technology;
* Collaborate and implement new strategies for the benefit of your clients;
* Maintain and update client information using Salesforce.com;
Requirements:
* A strong foundation in sales and technical expertise, with confidence to engage in solution-based conversations;
* Experience in the veterinary industry is a plus but not essential; we value passion and a willingness to learn;
* A proven track record of exceeding sales targets and driving business growth;
* A commitment to exceptional customer service, with a responsive and solutions-focused approach;
* Excellent organisational and territory management skills or the drive to develop them;
* Natural relationship-building skills, with a focus on long-term partnerships and customer loyalty;
* A genuine desire to make a difference in animal health and contribute to a purpose-driven team;