Brisbane South PHN has an exciting opportunity to become part of our Digital Health team. This role will provide timely technical support to stakeholders, acting as the first point of contact for troubleshooting and technical queries. The role will facilitate and manage strong, productive partnerships with key stakeholders to ensure required applications and systems are properly installed, connected and maintained.
This is a full-time, fixed term position to 31 December 2026 (part time considered).
The objective of this position is to
Ensure strong and productive partnerships with key stakeholders by delivering timely, solutions-focused technical support, issue resolution and incident management.
Provide guidance to streamline technical workflows and implement quality assurance and auditing processes that support proactive system performance for stakeholders.
Work with internal teams and external stakeholders to support digital health capability uplift, reporting requirements and the successful delivery of program activities.
About us
Brisbane South PHN is one of 31 regional Primary Health Networks (PHNs) established nationally by the Australian Government to help deliver an efficient and effective primary health care system for the people of Australia.
We work with health professionals and communities to understand our region's health and wellbeing needs, and commission services that respond to those needs. By investing in person-centred, place-based models of care, we deliver results for the people and communities in our region and support broader health system reform.
About you
To be successful in this position, you will bring the following:
Essential
* Qualification in health, ICT, business or related field (or working towards).
* Strong time management skills.
* Proven analytical solution focused, problem-solving skills.
* Clear written and verbal communication and interpersonal skills to effectively communicate with various stakeholders.
* Experience in the use of, or aptitude for learning IT systems such as Microsoft Office Suite; Customer Relationship Management (CRM) systems and other systems.
* Ability to operate collaboratively as well as autonomously within high-functioning teams and across teams
* Current driver's licence
* National Police Check
Desirable
* A good understanding of the Australian health system – particularly primary care.
* A good understanding of local, state and national digital health priorities and systems, or the aptitude to rapidly acquire this knowledge. For example, experience with Primary Sense (or clinical auditing tool/s), clinical information systems or other business support systems and/or national systems such as PRODA and HPOS.
To gain a full understanding of the requirements of this job, please see the position description on our website
Why join us?
At Brisbane South PHN, we recognise the strengths and value of diversity that makes our people unique and welcome all people to apply. We are proud of our ways of working by supporting one another as well as working collaboratively toward a common goal; working with health professional and communities to understand our region's health and wellbeing needs and commission services that directly respond to these needs.
We believe in a supporting culture to strive to be the very best at what we do. We believe happy employees are successful employees.
Workplace benefits
By joining our team, you will be rewarded with:
* Being part of an inclusive organisation that values and respects diversity
* Generous salary packaging opportunities for general living expenses, meal and entertainment and novated leasing options
* Leave loading or time equivalent
* Flexible and hybrid working arrangements (including the option of Allocated Days off (ADOs))
* Extra Leave – 5 days Gifted Leave (pro rata for part time employees)
* Paid NAIDOC Week Leave for employees who identify as Aboriginal or Torres Strait Islander
* Paid Parental Leave
* Free, confidential counselling services through our Employee Assistance Program
* Commitment to Professional Development
* Annual Flu Vaccination Program
* Modern open office space, availability of standing desks
* Free Social Club
How to apply?
Using the ''Apply'' button, please include your resume and a brief cover letter (1-2 pages) broadly outlining your experience and how it directly relates to the position by COB 4th February 2026.
For further information on the role, please contact Jenaya Price, Digital Health Program Manager on during business hours.
Only shortlisted applicants will be contacted with applications considered as they are submitted.
Accessibility
If you require assistance or adjustments to fully participate in the recruitment process, please contact Jenaya Price, Digital Health Program Manager via or