About Our Team
We are dedicated to delivering exceptional services and expertise to our clients.
The ideal candidate will work alongside other professionals in a multi-disciplinary team to deliver results-driven solutions and maintain, sustain and incrementally improve systems to meet the evolving requirements of our clients.
* Deploy, monitor, maintain, upgrade, and support all client ICT systems, infrastructure, hardware and software.
* Maintain standard build templates and documentation for client systems.
* Ensure the baseline configuration of client systems and environments.
* Respond to client ICT support services in accordance with ITIL Service Management.
* Provide remediation and stabilisation of client networks, inclusive of all support arrangements.
Our Ideal Candidate
* A high degree of integrity and a commitment to confidentiality in handling sensitive information.
* Ability to work under limited supervision and meet objectives and targets for our clients.
* Ability to identify and implement opportunities for service improvement to increase efficiency and quality of service.
Requirements
* Be an Australian Citizen.
* Hold a current Australian Government Security Clearance (TSPV).
* Ability to work onsite (Canberra).