About the role
RIVIERA ON RUTHVEN MOTEL
This full time Motel Receptionist role in Toowoomba South, QLD is an excellent opportunity for a friendly, customer-focused individual to join our growing hospitality team. In this position, you will be responsible for providing exceptional guest service and ensuring the smooth daily operations of our motel. Applicates must have previous front office experience in the hospitality industry. Satin experience is a bonus.
Responsibilities
Greeting and checking in/out guests in a warm and welcoming manner
Handling guest inquiries and requests in a qualified and timely manner
Maintaining accurate guest records and room availability
Answering and directing incoming phone calls
Ensuring a high standard of cleanliness and presentation in the motel
Qualifications
Previous experience in a customer service or front desk role, must be in the hospitality industry
Strong communication and interpersonal skills with a friendly, professional manner
Excellent problem-solving and conflict resolution abilities
Competent in using hotel management software and basic computer skills
Flexible and adaptable to work in a fast-paced workplace
A team player with a positive attitude and willingness to learn
What we offer
We are committed to providing a supportive and rewarding work environment for our employees.
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