Overview
A major franchise dealership in Adelaide seeks an experienced Service Manager to lead a busy service department. The role involves managing a team of advisors and technicians while focusing on customer satisfaction and workflow optimization. This is an opportunity for a strong leader to demonstrate their ability to improve performance without unnecessary red tape. The package is around $160K, offering flexibility for proven results in high-volume environments.
Responsibilities
* Lead and develop a team of service advisors and technicians to deliver high-quality service.
* Drive customer satisfaction by ensuring timely, effective service and clear communication.
* Optimise workflow and service processes to improve efficiency and throughput in a high-volume shop.
* Set performance goals, monitor metrics, and implement continuous improvement initiatives.
Qualifications
* Proven experience in a service management role within automotive or a similar high-volume service environment.
* Strong leadership, interpersonal, and team-building skills.
* Ability to balance customer needs with operational efficiency.
* Demonstrated track record of improving performance without excessive red tape.
Benefits
Salary around $160K and flexible arrangements for proven results in high-volume environments.
#J-18808-Ljbffr