Job Opportunity
The retail sales leader is the first point of contact with our customers, providing a welcoming and friendly shopping experience.
Your primary role is to create a positive atmosphere in-store and exceed customer service expectations. This involves maintaining merchandising standards, rotation and presentation of products, administration, and implementation of company procedures.
Main Responsibilities
* Living each day by following key performance indicators of Customer Care: 'Connect', 'Converse', 'Create' and 'Care'
* Achieving sales targets and maintaining merchandising standards
* Rotation and presentation of products
* Administration and implementation of operational procedures
* Being a team player and embracing core values
Requirements
* Previous experience in retail, hospitality or customer-facing roles
* Preferred supervisory experience (not essential)
* Cash handling/EFTPOS experience
* Stock handling, replenishment and merchandising knowledge
* Ideal understanding of sales targets & KPIs
* Strong customer service skills
* Ability to work in fast-paced environments
* Motivation to succeed
* Outstanding communication skills
* Confident and friendly demeanor
* Passion for fashion footwear