Overview
Are you a hands-on leader with strong technical knowledge in packaging or food manufacturing equipment? Do you thrive in customer-facing roles where communication, professionalism, and problem-solving are key? Our client is looking for a Field Service Manager to lead their team of 7 technicians across VIC/SA.
Why this opportunity stands out
* $120,000 – $130,000 + superannuation + company vehicle + 15% annual bonus
* Permanent role
* Contributory Health Insurance plan.
* Supportive team culture and excellent working conditions. Work schedule is primarily Monday to Friday promoting work-life balance.
* Ongoing training and professional development with opportunities to grow within a stable, industry-leading company
Responsibilities
* Lead and support a team of field service technicians across a range of industries. Manage daily service operations – scheduling, prioritising, and resource allocation. Communicate effectively with customers, providing clear updates and managing expectations.
* Handle conflict and challenging situations with professionalism and confidence.Provide technical expertise and hands-on guidance when required.
* Ensure jobs are completed on time, safely, and to a high standard.Work closely with internal teams to streamline processes and deliver results.
* Monitor performance and contribute to continuous improvement initiatives.
Key Requirements
* Proven experience in a supervisory or leadership role within a service environment.
* Strong technical knowledge in packaging or food manufacturing equipment.
* Excellent customer communication skills with the ability to build relationships at all levels.
* Confident in handling conflict and resolving issues calmly and effectively.
* Safety-focused, organised, and able to manage a fast-paced workload.
How to Apply?
This is a key leadership role, and our client is looking for a motivated professional who can bring both technical expertise and strong people skills to the table.
To apply, submit your updated resume via the link or email [emailprotected] for a confidential discussion.
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