Operations Team Leader (Home Delivery Centre) (NSW)
Based in our Newcastle Warehouse in New South Wales, as the Operations Team Leader, you will provide leadership to a designated Home Delivery Centre (HDC) team to support operational effectiveness and delivering to the needs of the customer. Your responsibilities will include, but are not limited to the following:
* Lead and execute efficient and compliant HDC processing of inbound supplier deliveries, purchase order receipting, store replenishment, customer deliveries and customer collections
* Provide leadership and direction to a HDC operational team, developing employee knowledge and capability through coaching, training and performance feedback
* Support achievement of HDC key operational targets such as inventory management, cost, safety and service
* Ensure Material Handling Equipment (MHE) is operated safely as designed to maintain product integrity and workplace safety
* Ensure site waste and recycling processes are being achieved and complied with through direct and indirect resources such as delivery drivers
This is a hands‐on role that will see you get involved in all facets of warehouse leadership. You will collaborate with many internal teams and external stakeholders and as such, your customer focus and ability to build relationships will be key to the success of this role. You will also possess:
* 5 years operational warehouse experience
* YR 12 Education
* Demonstrated team leadership
* Familiar with Kaizen and Lean methodologies
* MHE training
Benefits
* Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration to recognise our team for their effort, which may include generous sales commission and other fantastic incentives.
* Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group.
* Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
* 12 weeks paid parental leave for eligible primary carers and a gift for new parents; embraces flexibility and offers hybrid working models for eligible roles.
* Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
* Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
* Commitment to sustainability, on track to reach net zero carbon emissions by 2030.
Equal Opportunity Statement
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
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