Overview
Service Coordinator - Full time opportunity. Join CAPS Australia to coordinate and schedule jobs for the Service team. You will work with a team of highly skilled Technicians who service premium branded Air Compressors and Power Generators from brands such as Kohler, Mitsubishi & Airman.
Great culture - Full time chance - challenging and interesting work: Mondays to Friday
Responsibilities
- Coordinate and schedule jobs for the Service team and Field Service Technicians onto customer sites.
- Make bookings for routine maintenance and scheduled service work.
- Allocate Technicians to attend break downs and emergency services as required.
- Maintain clear communication with customers and internal teams to ensure customer needs are met.
Qualifications
- Previous experience in a service-based company coordinating work on customer sites is advantageous.
- Experience in a busy environment with multiple tasks and strong organizational skills.
- Good computer skills; familiarity with Pronto is a plus.
- Ability to work in the Kalgoorlie branch, 5 days a week.
- Desire to contribute to a positive team culture and deliver excellent customer service.
You
Having worked in a similar role helps, but tell us about your experience with:
- Working in a busy environment with multiple tasks
- Communicating with customers and internal teams proactively
- Staying organized and motivated to meet customer needs
About CAPS
CAPS Australia is a leading provider of compressed air and power generation solutions, with a broad portfolio of products and brands. We serve a wide range of industries with ten branches nationwide. Our dedicated team delivers exceptional service, expert advice, support, and spare parts. We operate 24/7 maintenance and breakdown service to keep customers\' operations running smoothly. Founded in Western Australia in 1980, CAPS joined the Ingersoll Rand family in 2024. Ingersoll Rand is a global market leader offering a broad range of innovative and mission-critical technologies.
Equity, Diversity and Inclusion
At CAPS Australia we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
Application Questions
Your application will include the following questions:
- Which of the following accounting packages are you experienced with?
- How many years' experience do you have as a service coordinator?
- Do you have experience using Pronto?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- Which of the following Microsoft Office products are you experienced with?
About CAPS – Additional Information
CAPS Australia is a leading provider of compressed air and power generation solutions, boasting an extensive portfolio of products and brands. We have ten branches nationwide and deliver exceptional service, expert advice, support, and spare parts.
What can I earn as a Service Coordinator
#J-18808-Ljbffr
📌 Service Coordinator - Full time opportunity
🏢 Caps Australia
📍 Kalgoorlie - Boulder