Job Description Avani Melbourne Box Hill Residences is seeking enthusiastic Part-Time Guest Service Agent to join our team. Be the welcoming face of our modern hotel and deliver outstanding guest experiences in a professional and friendly environment. About the Role As a Guest Service Agent, you’ll be the first point of contact for our guests, assisting with check-ins, check-outs, and guest enquiries. You’ll play a key role in creating memorable stays and ensuring each guest feels valued. Key Responsibilities Greet and welcome guests with warmth and professionalism Manage check-ins, check-outs, and reservations efficiently Provide information and assistance to enhance the guest experience Maintain presentation and cleanliness of the front desk area Work collaboratively with the team to ensure smooth operations