About TAG Heuer
TAG Heuer: the Swiss Avant‑Garde watchmaker since 1860. Avant‑Garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool, free‑minded spirit to think ahead and set new records.
About the Opportunity
The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self‑confident people who are connected to the future.
Deputy Boutique Manager – Karrinyup Boutique (Start date: July 2026)
Responsibilities
* Act as a brand ambassador, supporting the Boutique Manager with all daily retail duties.
* Play an active role in increasing boutique sales and individual contribution to turnover, driving global objectives.
* Analyze store retail KPIs, identify business opportunities, implement 360° action plans, and ensure follow‑up and feedback sharing.
* Stay updated on the watch industry, local market competitive environment, and anticipate business accordingly, leveraging local market opportunities.
* Take full responsibility for boutique performance on all aspects in the absence of the Boutique Manager.
* Ensure team motivation and cohesion to reach boutique goals.
* Act as point of contact for both teams and boutique/market management, serving as a privileged interface when necessary.
* Maintain strong shopfloor presence, support and coach team members, give feedback, and develop them in their roles.
* Promote a positive, inclusive, supportive work environment in line with group values.
* Contribute to the successful onboarding of newcomers.
* ായി яка vero? (Lead team in absence.)
* Ensure outstanding service for all visitors, train and debrief teams on client experience excellence.
* Embed Tag Heuer brand DNA, act as passionate ambassador in and outside the boutique, especially at events.
* Define grooming, attitude, and visual merchandising proactively, aligning with luxury standards and internal guidelines.
* вручей? (Lead team to develop long‑term client relationships.)
* Set and follow clienteling action plans (outreaches, appointments, sales from appointments).
* Collect qualitative client data, leverage it to address clients personally and grow business opportunities.
* Plan and participate in events in line with brand strategy and guidelines.
* Oversee boutique operational processes, front and back, with full autonomy per internal guidelines (inventory, cash, security, opening and closing).
* Ensure compliance with internal control policies.
* Supervise store expenses and maintenance.
* Show proactivity to.Clock? (challenge and improve processes).
Qualifications
* Management experience in a luxury/retail environment.
* Mastery of selling skills and sales KPIs.
* Knowledge of brand DNA & history and brand collections.
* Creative business driver, results‑oriented.
* Client‑centric mindset, focused on recruiting and growingರೂ active client base.
* Excellent interpersonal and communication skills.
* Ability to lead, coach, and develop a high‑performing team.
* Agile manager who can multi‑task in a fast‑paced environment.
* Flexibility, fast learner.
* Autonomy and sense of ownership.
* Pragmatism and resilience.
* Passion for new trends in lifestyle, arts, new technologies, and sports.
Equal Opportunity Employer
LVMH W&J and TAG Heuer is an equal opportunity employer. We are committed to providing a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status, or disability status.
Application Note
Due to a high volume of interest, only shortlisted applicants will be contacted.
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