Employment Type Permanent Closing Date 8 May 2025 11:59pm Job Title Sales and Service Consultant Job Summary Job Description Telstra Business Technology Centre (TBTC) provides Communications and ICT solutions to small and medium Telstra business customers. The TBTC network is part of a fully branded Telstra channel designed to provide professional services to support business customers to integrate tailored tech solutions. That means less time troubleshooting tech, and more time taking care of business. Key Responsibilities Providing exceptional customer service to new and existing Telstra medium and Business plus customers Processing and provisioning all customer orders. Meet and great customers who visit the TBTC. Managing the sales and ordering process Managing Point of sale (POS) in the TBTC including cash handling and order processing. Handle inbound customer service and simplex sales queries by phone & face to face. Qualifications Minimum 2 years in a customer service, sales administration, or provisioning role Telco or ICT experience Understand the business plus and Telstra SMB customer. Provisioning experience and understanding of O2A process Experience with Mobile, Broadband, Cisco, Microsoft and Checkpoint products and solutions If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!