Senior Quality Assurance Engineer Multiple Full-Time (35hpw) Temporary Opportunities to June 2028 Clerk Grade 9/10 ($129,464 - $142,665 super) Location flexible across Revenue NSW offices with hybrid working Program Overview Join a dynamic team at the forefront of multiple exciting digital transformation programs aimed at modernising core systems, enhancing customer experiences, and streamlining business processes. This role offers the opportunity to work with contemporary technology stacks and innovative solutions to drive meaningful change across the organisation. You’ll play a key part in shaping the future of digital services and contributing to impactful projects that make a difference to NSW customers. Key responsibilities: Create test plans, test cases, defects, traceability matrix and test summary reports Analyse the business requirements, user stories and system solutions. Provide the superior testing competencies to ensure testing is efficient and completed in time using planning skills and working with the assigned team. Create and execute automated tests for the assigned work in an efficient and productive manner to ensure testing is delivered to quality and within time parameters. Execute functional, non-functional, and regression tests (as applicable) Have excellent communication skills and be able to manage customer expectations Proactively identify issues and drive improvements in QA processes. Coach and support other Quality Assurance Engineers. To be successful in this role you will demonstrate: Proficient in designing effective test strategies/plans tailored to project goals Extensive experience in both manual and automated testing Proficient in defect management Proficient in popular automation tools and frameworks such as Selenium, Playwright, Cypress, JUnit, TestNG, Cucumber Proficient in API automation testing tools like Postman, Rest Assured Experience in data identification/extraction with relational and non-relation databases Experience with CI/CD tools such as GitLab CI, Jenkins, GitHub, etc Experience with performance testing with tools such as Jmeter Experience with Accessibility and compatibility testing Knowledge of Security testing Experience with working on cloud technologies Strong experience in QA planning, co-ordination and execution within an Agile environment How to Apply An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role. For enquiries relating to the role please reach out via revdigirecruitment@customerservice.nsw.gov.au. About Revenue NSW Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt. Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000 businesses and two million individuals with the NSW Government. We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta. Further Information Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Bec Conquest via revdigirecruitment@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 10am, Monday 22nd September 2025 Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact revdigirecruitment@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process