This is a varied and busy role and amongst the many responsibilites you will be required to:
Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, protected services and workplaces.
Maintain privacy and confidentiality of all personnel related information
Provide administrative support to the workforce management team including correspondence, filing, photocopying, scanning and general office duties.
Contribute to recruitment success and efficiency by ensuring interview sessions are well organised and recruitment processes are followed accurately and in a timely manner adhering to relevant guidelines and HR policies.
Assist with payroll administrative tasks, utilising myHR system to upload payroll documentation and complete payroll audits and reporting.
Assist with the effective and efficient maintenance of personal records, training records, filing and data entry.
Utilise a range of specific information and technology systems related to Health Contact Centre workforce management including myHR, eDRMS, Genesys Workforce Management System
Assist with the administration of team meetings including, but not limited to, scheduling, agendas, minute taking and relevant correspondence.
To be succesfful in this position you will need:
Excellent time management skills and the ability to manage and prioritise workloads within set timeframes.
Strong organisational skills and the ability to manage competing demands in an environment that delivers multiple services.
Well-developed interpersonal, written, oral and telephone communication skills, including the ability to work as an effective team member.
High level computer skills
Demonstrated proficiency in Microsoft Office Suite
Demonstrated proficiency or ability to rapidly acquire skills in the use of information systems and other computer programs
Proven high level of attention to detail in relation to data entry and data managementThis work is licensed under a Creative Commons Attribution 3.0 Australia License.