Are you a detail-driven professional with a passion for safety, training, and continuous improvement? Be part of a team that values respect, empathy, and excellence in patient care. Some travel to community health sites will be required for this role. Flexible working hours and locations, including the option for work-from-home arrangements and afternoon shifts. VCID No. 671978 About the Role CAHS is seeking a dedicated Quality Assurance and Training Officer to join our Security Services team and lead initiatives that enable the delivery of high-quality healthcare across both hospital and community sites. Reporting to the Security Manager, you will oversee review of our security practices in line with relevant legislation, accreditation standards, and internal procedures. Whether you're overseeing the response protocol for a hospital helipad or reviewing access control systems at a new community clinic, your work will ensure our teams are well-prepared, compliant, and confident. You will also lead our training and development portfolio, which includes developing and implementing tailored training strategies aligned with WA Health directives, delivering both scheduled and ad-hoc training sessions, and ensuring all staff meet their competency and mandatory training requirements. Your ability to build strong relationships with both security personnel and clinical teams will be key to success in this role. Key responsibilities include: Collaborating with internal departments and external stakeholders to support compliance efforts and respond to security incidents. Assessing security risks and identifying areas for improvement through root cause analysis and incident debriefings. You will also maintain and develop contemporary procedural documentation to support evolving needs. Working closely with clinical teams to support basic safety awareness and restrictive practice education. If you have significant experience in the design, implementation and evaluation of training and quality improvement processes within a large and diverse organisation, we encourage you to apply! An understanding of security operations in a healthcare setting is of benefit. About our Team The Security Team at the Child and Adolescent Health Service (CAHS) plays a crucial role in maintaining a safe and secure environment across Perth Children’s Hospital (PCH) and other CAHS sites including emergency departments, mental health areas, and community health facilities. Dedicated to protecting staff, patients, and visitors from violence and aggression, they work closely with clinical teams, allowing healthcare professionals to focus on delivering exceptional care to children and young people. The team undergoes comprehensive site-specific and internal training, including clinical de-escalation and security-specific techniques, ensuring they are well-prepared to handle a wide range of situations effectively. Their responsibilities include responding to emergency codes, duress alarms, and other urgent situations throughout the hospital and its premises. They also manage security systems, oversee access control, and conduct regular patrols. Additionally, the team handles incidents requiring law enforcement involvement and is responsible for the hospital's helicopter landing operations. How to apply We welcome your application via the ‘Apply for Job’ button at the bottom of this page. Your application should contain the following: A statement addressing the selection criteria in no more than 2-3 pages. A copy of your current CV outlining your most recent and relevant work experience. The name, email and contact details of two referees who can be contacted to provide an employment reference (we will contact you and seek your confirmation prior to contacting your listed referees). Selection Criteria: Please see the attached Job Description Form. Role related questions: Help in submitting your application: If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours. Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments). Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities. In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply. Working With Childrens check: This position is subject to a Western Australian Working With Children (WWC) Check. For further information please refer to the WWC website at: https://workingwithchildren.wa.gov.au This is a Recruitment Pool for Permanent and Fixed Term Full Time appointments with the possibility of extension(s) and permanency. Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 31/07/2026. About CAHS The Child and Adolescent Health Service (CAHS) is proud to be the leading service provider for paediatric healthcare in Western Australia, as the State’s only dedicated health service for infants, children and young people. CAHS comprises four service areas: Neonatology, Community Health, Child and Adolescent Mental Health Services (CAMHS) and Perth Children’s Hospital (PCH). With over 6500 employees, our services are delivered at PCH and King Edward Memorial Hospitals (KEMH), as well as across a network of more than 160 community clinics across the Perth metropolitan area. For further information about the benefits of working for CAHS, please click here and for further information regarding CAHS’ services, please click here CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. For Assistance including any adjustment needed to accommodate a disability and confidential enquiries – please contact the Strategic Talent Acquisition Recruitment Team (START) service via email: health.wa.gov.au Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted. LATE OR EMAIL APPLICATIONS CAN NOT BE CONSIDERED