Initial 12 months contract with a possibility of extension – Adelaide Based
Due to the nature of work, only applicants with Australian Citizenship can be considered for this position
About The Role
As a valued team member, you’ll operate within defined parameters to deliver moderately complex tasks and activities that contribute to the agency’s mission of empowering individuals with disability. Under general direction, you’ll apply established policies and procedures to support effective budgeting and participant outcomes.
Key Responsibilities
* Analyse participant records using government policies and legislation to make informed funding decisions and reduce overspending
* Communicate with participants and their representatives via phone to assess current circumstances and spending patterns
* Maintain high-quality records using internal IT systems, adhering to process guidelines and standard operating procedures
* Research and review decisions, managing moderately complex cases with support from senior staff
* Perform administrative and data entry tasks related to participant plans
* Support the achievement of key performance indicators, including planning targets
Key Skills & Attributes
* Strong communication and interpersonal skills
* Attention to detail and ability to follow established procedures
* Analytical thinking and sound judgment
* Comfortable working in a fast-paced, policy-driven environment
Be part of a team that’s making a difference in the lives of Australians with disability. Apply your skills in a role that blends service delivery, analysis, and meaningful impact.
If you want to have a detailed chat, reach out to Rahim Bhimani – rahim.bhimani@talentinternational.com 0433700258