Job Title:
Technical Applications Specialist
About the Role:
We are seeking a highly skilled technical specialist to deliver outstanding customer experiences through exceptional pre-sales and post-sales support for laboratory equipment.
Key Responsibilities:
Deliver technical support for laboratory equipment products, addressing customer inquiries through face-to-face interactions, telephone calls, or email communications.
Become a trusted advisor by building strong relationships with customers through expert advice and support.
Collaborate with commercial teams to support opportunity conversion and large opportunity management.
Partner with product managers to create collateral that highlights product benefits and applications.
Assist with field-based and virtual product demonstrations and training, providing support and expertise to ensure effective product use.
Deliver comprehensive product training for colleagues, incorporating new product introductions, competitor profiling, and market updates.
Requirements:
Bachelor's or Master's degree in a scientific discipline preferred.
Minimum of 3+ years of industry or related work experience.
1+ year of working with laboratory products preferred.
Experience in a customer-facing role and/or providing technical presentations is strongly preferred.
Extensive hands-on experience with laboratory equipment products and applications.
What We Offer:
A competitive salary and performance-related bonus structure.
Exposure to new technologies at the forefront of the market.
Development opportunities as part of a rapidly growing global organization.