Transforming lives through exceptional customer service is at the heart of this role.
About the Position
* Engage with customers to identify their needs and provide top-notch support.
* Maintain accurate records and confidentiality of customer account details in accordance with record management policies.
* Foster effective working relationships within teams and across departments.
* Perform administrative duties and tasks as required.
Your Skills and Qualifications
* Certificate in Business or Finance (desired)
* Demonstrated experience in customer service with a strong track record of meeting performance targets.
* High level of accuracy, attention to detail, and quality control.
* Excellent verbal communication skills to engage professionally with internal and external stakeholders.
The Benefits
* Opportunity to develop your skills and expertise in customer service.
* Chance to work collaboratively with a team-oriented organization.
* Contribution to delivering exceptional emergency healthcare services.