Domestic Cleaner for NDIS Participants - Melbourne VIC Region
Melbourne, Australia | Posted on 05/13/2026
Wise Healthcare is a purpose-driven organisation supporting individuals living with disability through high-quality, person-centred services. Our work focuses on empowering participants to pursue their goals, build independence, and actively participate in their communities with confidence and dignity.
Wise Healthcare operates alongside Magnum Support Services, an NDIS-registered organisation, with both entities working as partner organisations within the broader NDIS sector. Through this collaboration, our teams contribute to delivering coordinated supports and services while maintaining strong professional standards, compliance, and a shared commitment to participant wellbeing.
At Wise Healthcare, we are committed to creating an environment where our team members feel valued, supported, and empowered to grow. We encourage innovation, professional development, and a proactive approach to improving services within the evolving NDIS landscape.
Job Description
Job Summary
Wise Healthcare is seeking dedicated and professional Domestic Cleaners for NDIS Participants in the Melbourne VIC Region. The role involves providing essential household cleaning services to individuals living with disabilities, ensuring their homes are clean, safe, and comfortable. This position is crucial in supporting the wellbeing and independence of NDIS participants by maintaining a high standard of cleanliness and hygiene. The ideal candidate will deliver respectful and high-quality cleaning services, fostering positive experiences for participants while upholding professionalism.
About the Role
We are looking for motivated Domestic Cleaners to join our Disability Services team and provide cleaning support services to NDIS participants within residential settings.
The successful candidate will perform household cleaning tasks while maintaining a respectful, participant-focused, and professional approach. This role requires attention to detail, reliability, and the ability to work independently across different participant homes.
Key Responsibilities
Domestic Cleaning
Perform household cleaning tasks including:
* Mopping
* Dusting
* Bathroom cleaning
* Surface sanitisation
* Maintain clean and hygienic household environments for participants
Household Upkeep
* Assist with general household organisation and tidiness
* Support laundry and linen-related household tasks where required
* Maintain safe and clean living spaces aligned with participant needs
Participant Interaction
* Communicate professionally and respectfully with participants
* Maintain participant privacy, dignity, and confidentiality
* Promote a positive and respectful service experience
Safety and Compliance
* Follow safe cleaning procedures and workplace health and safety practices
* Use cleaning equipment and products safely and appropriately
* Ensure services align with organisational standards and participant expectations
Documentation and Reporting
* Maintain records of completed services where required
* Report hazards, concerns, or maintenance issues identified during service delivery
* Follow organisational reporting and incident procedures
Requirements
* Previous experience in domestic cleaning or housekeeping
* Strong attention to detail and ability to maintain high cleaning standards
* Good communication and interpersonal skills
* Ability to work independently and manage workload effectively
* Professional and respectful approach when working within participant homes
* Own vehicle and cleaning equipment & chemicals
* Experience working within the NDIS, disability services, or community care sector
* Experience cleaning within residential or support environments
* Understanding of participant-centred service delivery
* Basic understanding of infection control and safe cleaning procedures
Compliance Requirements
* National Police Check
* NDIS Worker Screening Check
* Working With Children Check
Work Entitlements
Candidates must have appropriate work entitlements to work in Australia.
Benefits
* Opportunity to work within the growing NDIS and disability services sector
* Supportive and collaborative team environment
* Opportunities for ongoing work and professional development
* Meaningful work supporting participants to maintain clean and comfortable home
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