This is a Customs Broker (Brisbane/ Sydney/ Melbourne) role with Super Retail Group based in QLD, AU Super Retail Group Role Seniority - mid level More about the Customs Broker (Brisbane/ Sydney/ Melbourne) role at Super Retail Group Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity. About The Role If you love the pace of global logistics, this role puts you right in the action! We have an exciting opportunity for a Customs Broker to join our team on a 12‑month max‑term contract (parental leave cover). This is perfect for someone who thrives in a fast‑paced logistics environment and enjoys keeping international cargo moving with accuracy, compliance, and commercial insight. Reporting to the Group Customs Team Leader, you’ll keep cargo moving smoothly across the AU/NZ network — ensuring every shipment clears with precision, compliance, and commercial smarts. You’ll navigate duties, tariffs, and regulatory requirements with confidence, working closely with key authorities including Customs, AQIS, and the Department of Environment to keep our supply chain running at its best. Your key responsibilities will include but not be limited to: Customs Brokerage: Ensure all import cargo is customs cleared and documented. Maintain and follow up on duty minimisation execution. Compliance and Audit: Ensure all work completed meets import regulatory and compliance standards. Administration and Reporting: Ensure key information is accurate and correct in relation to customs clearance by running necessary reports from customs software. Professional Accreditation: Ensure CPD points are maintained to retain customs broker license and AQIS accreditation. The team is based in Brisbane (Strathpine) and operates in a hybrid model with one day a week onsite. However, we’re also open to candidates based in other locations, such as Sydney or Melbourne, with the option to work remotely. About You We’re looking for a Customs Broker who can balance compliance, commercial thinking, and clear communication, while contributing positively to a collaborative team environment. In Addition, You Will Bring Strong knowledge of import regulatory requirements Strong knowledge of the Harmonised Tariff and its application Strong knowledge of Free Trade Agreements and Rules of Origin requirements Strong communication skills Freight forwarding experience Ability to work independently and make commercial decisions Strong time management skills and ability to work to tight deadlines Qualifications/ Certifications Customs Broker Licence Diploma of Customs Broking AQIS/ DAFF Accreditation We also welcome applications from current Customs Compilers/Classifiers who are working toward their Customs Broker qualification. If you’re ready to take the next step in your career, we’d love to hear from you. WHY JOIN US? You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in. Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder. We are committed to your professional development and will support on-going opportunities for both learning and progression. You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more. Our Culture of Inclusion Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. How To Apply Interested candidates for this role should apply by following the links and sending your resume Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Super Retail Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✅ Ensuring customs clearance Maintaining compliance and audit standards Running reports from customs software Key Strengths Strong knowledge of import regulatory requirements ️ Strong communication skills Freight forwarding experience Ability to work independently and make commercial decisions ⏰ Strong time management skills Knowledge of Free Trade Agreements and Rules of Origin requirements A Final Note: This is a role with Super Retail Group not with Hatch.