Lead Operational Excellence
We are seeking a seasoned Practice Manager to spearhead the operational and strategic direction of our clinic. The ideal candidate will have a proven track record in driving business growth, fostering a positive team environment, and delivering high-quality patient care.
About the Role
This is a full-time leadership position that offers a unique opportunity to shape the future of our business. As a Practice Manager, you will work closely with our Managing Director to drive profitability, enhance service delivery, lead and inspire a dedicated team, and implement marketing and growth strategies.
Key Responsibilities
* Oversee day-to-day operations with a focus on financial sustainability and patient outcomes
* Manage budgeting, cash flow, debt control, and financial reporting
* Develop and execute customer experience strategies, streamlining patient communication and supporting the reception team
* Drive people and culture initiatives, leading HR processes, performance management, and fostering a positive team environment
* Develop and implement marketing strategies that build brand awareness and support business development
Requirements
* Strong financial awareness and experience in clinic or business financial oversight
* Proven leadership in HR and team management
* Excellent communication and customer service skills
* Experience developing and implementing marketing strategies
* A commercial mindset and experience with business growth planning
Why Join Us?
This is a leadership role where your ideas are heard and valued. You will work with a dedicated, supportive, and purpose-driven team to help shape the next phase of growth in a thriving, patient-first business.