Posted: 17 June
The role
Pullman Magenta Shores, 1 Magenta Drive, Magenta, New South Wales, Australia
Pullman Magenta Shores, a luxurious 5-star beachside resort just 15 minutes north of Terrigal on the NSW Central Coast, is more than just a serene escape—it's an inspiring place to work.
Purpose
As a Massage Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.
Primary Responsibilities
- Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
- Develop a strong understanding of the spa's products and the wide range of treatments and services we offer
- Provide exceptional customer service to our valued guests, all while maintaining a professional charm
- Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared
- Seamlessly handle appointments, payments, and essential administrative tasks, making it all look like a breeze
- Exude confidence as you dazzle our guests with personalised home care recommendations and effortlessly meet retail targets
Skills & Experience
- Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications
- Exemplary grooming and presentation, thoughtful communication style
- Expert time management skills, with the ability to customise treatments for each guest's unique needs
- Maintain composure and agility under pressure
- Proactive, positive attitude, complemented by Hotel / Resort Spa experience, availability for weekend and late-shift flexibility to meet guest needs
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