Operations Coordinator
Full Time | Goodwood, SA
A premium, privately owned business at the forefront of high-end flooring and interior solutions is seeking an experienced and highly organised Client Services + Operations Coordinator. Known for sleek, design-led projects across both commercial and residential sectors, this business is redefining the client experience through precision, integrity, and exceptional service.
With a beautifully curated showroom, a strong reputation, and a clear growth trajectory - this is not just a job. It's a long-term career move.
Short Summary:
* Be part of a tight-knit team that's big on collaboration, culture, and shared success
* Work in a modern, design-focused environment with premium clients and products
* Direct exposure to business leadership, with the opportunity to shape internal processes and grow your responsibilities
* Real career progression - this is a long-term opportunity with a company that invests in its people
Role Overview
Reporting directly to the company's Directors, the Operations Coordinator is responsible for managing the seamless delivery of projects from quoting through to installation. You'll be the key link between clients, suppliers, installers, and internal teams, ensuring operational excellence every step of the way.
This is a critical role within the business and offers genuine long-term growth. The company is seeking someone who wants to grow with them, contribute to their journey, and become a key part of the team for years to come.
About the Person
You are a natural organiser with a customer-first mindset and a sharp eye for detail. You thrive in a fast-paced environment and enjoy juggling priorities while maintaining polished communication and presentation.
You will bring:
* Experience in coordination, administration or project support (ideally in construction, design or a similar industry)
* Outstanding verbal and written communication skills
* Strong organisational skills and a proactive approach to problem-solving
* High proficiency in Google Workspace, Microsoft Office and CRM tools
* The ability to work closely with senior leadership and drive continuous improvement
* A passion for delivering exceptional service and upholding high standards
* A long-term mindset - you're looking to build a career, not just take on a role
Key Responsibilities
* Coordinate end-to-end project logistics across commercial and residential jobs
* Manage stakeholder communications, scheduling, procurement and resource allocation
* Deliver exceptional client service via phone, email and in-person interactions
* Support showroom presentation, ensuring samples and displays are current and well-maintained
* Maintain accurate records in CRM systems and manage stock/inventory coordination
* Assist with business administration, office operations and reporting
* Coordinate end-to-end project logistics across commercial and residential jobs
* Manage stakeholder communications, scheduling, procurement and resource allocation
* Deliver exceptional client service via phone, email and in-person interactions
* Support showroom presentation, ensuring samples and displays are current and well-maintained
* Maintain accurate records in CRM systems and manage stock/inventory coordination
* Assist with business administration, office operations and reporting
Skills, Knowledge and Experience
* Proven ability to manage procurement, stock, and operational logistics in construction or related industries.
* Strong verbal/written skills, with experience in CRM systems, negotiation, and supplier coordination.
* Skilled in MS Office, Google Workspace, Apple OS, and quick to adapt to new technologies and tools.
* Familiarity with WHS, legislative requirements, and ability to interpret plans and industry practices.
* Exceptional time management, attention to detail, and ability to juggle multiple tasks in fast-paced environments.
Contact
For more information, please contact Lazette Cahill on (08) 7100 1568
Please note – all applicant resumes must be submitted in Word format only.
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