Our Organisation
At The Benevolent Society, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, this belief has shaped who we are and how we work.
We're working towards a just society where everyone feels valued, safe and included. As a not-for-profit, independent and non-religious organisation, we proudly embrace diversity and are deeply committed to reconciliation. We welcome people from all backgrounds, identities and experiences to join us in creating positive change.
About the role
Get ready to be the backbone of our team as an Administration Officer! In this role, you will be the driving force behind the scenes, ensuring that everything runs like a well‐oiled machine.
From providing top‐notch administrative support to staff and visitors to keeping our services operating smoothly and efficiently, you will be at the heart of it all. Get ready to make a real impact and be a vital part of our mission to serve our community with excellence and precision!
Duties
* Be the welcoming face of the office – deliver professional, courteous reception and front desk services, ensuring every visitor and caller is connected to the right person or information with ease and respect for diverse backgrounds.
* Dive into the world of finance as you process payments with precision and efficiency, ensuring seamless transactions every time.
* Be the backbone of our team by providing invaluable administration support, keeping operations running smoothly and efficiently.
* Take charge of coordinating meeting rooms, fleet vehicles, and maintenance tasks, ensuring everything is in perfect order for seamless operations.
* Exercise your organisational skills by ordering stationery and office supplies, ensuring our team has everything they need to thrive. Showcase your multitasking prowess by covering reception duties when needed.
We support people to live their best life. That includes you, our employee. A 'best life' is unique to everyone and can change as life changes.
Benefits
* Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled to up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups and the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
* Salary Benefits – You can package up to $15,900 pa of your pre‐tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay.
* Work/Life Balance – Enjoy flexible work arrangements and accrue an additional day off each month (a bonus of 12 days per year) as a full‐time employee.
* Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long-service leave after 5 years.
* Wellness – Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
* Professional Development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
Skills and Experience
We want you to be successful in your new role! This means you'll have experience in a busy office environment as an Administrator or Coordinator, and:
* A VETAB accredited certificate in business services (or similar) or equivalent work experience.
* At least 12 months administration experience in a customer‐facing role.
* Great attention to detail, with the ability to question the pieces that are missing.
* Strong customer service focus with the desire to provide a welcome environment for visitors and staff.
* The ability to balance multiple tasks and manage competing priorities effectively.
* The ability to identify sensitive information and maintain appropriate levels of privacy.
* The ability to work autonomously while remaining connected to the team and contribute to team outcomes.
* Current driver's licence is essential.
If you identify as Aboriginal and/or Torres Strait Islander people, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.
This role aligns to the capability requirements of an Individual Contributor. Please see the Capability Framework attached below to discover essential skills, values and behaviours required at this level.
Internally this role is known as an Administration Officer.
The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).
The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client‐safe and child‐safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.
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