Global Vision Recruitment on Behalf of Citiclub Hotel T/A Ninth Grange Pty Ltd
Position: Hotel Manager
Salary: $65,000 to $78,000 plus 11.5% superannuation
Hours: 38
Mode: Full-time
Location: 113 Queen St, Melbourne, VIC 3000
Experience Required: Minimum 2 years of professional experience in a commercial kitchen
Responsibilities include but are not limited to:
•Overseeing daily hotel operations and ensuring exceptional customer service is delivered to guests
•Managing and supervising hotel staff, including hiring, training, and performance management
•Developing and implementing policies and procedures to ensure efficient hotel operations and compliance with relevant laws and regulations
•Managing budgets, financial plans, and forecasting hotel revenues
•Building and maintaining relationships with clients, vendors, and suppliers
•Implementing strategies to increase hotel occupancy and revenue
•Handling guest complaints and resolving issues in a timely and professional manner
•Maintaining and monitoring hotel facilities and equipment to ensure they are in good working condition Preparing and presenting regular reports to senior management
Qualifications:
•Bachelor’s degree in Hotel Management or relevant area of study
Other Skills & Requirements:
•A minimum of 2 years’ experience in a Hotel Manager or equivalent role
•Strong leadership, interpersonal, and communication skills
•Excellent customer service skills and the ability to handle guest complaints and resolve issues effectively
•Excellent problem-solving and decision-making skills
•Strong financial management skills, including budgeting, forecasting, and financial analysis
•Proficient in using hotel management software (Especially RMS) and systems
•Excellent organizational and time-management skills
If you have a passion for hospitality and experience in managing a hotel, we invite you to apply for this exciting opportunity!