About Us
Sinclair Dermatology is Victoria's largest dermatology practice, incorporating a specialist clinic with more than 15 specialists, a clinical trials unit, dermal and laser clinic and a hair salon. Sinclair Dermatology is a globally recognised medical centre headed by internationally renowned Dermatologist, Professor Rodney Sinclair. Our main office is conveniently located in East Melbourne with two other centres in Pascoe Vale South & Parkville.
About the Role
As a Medical Administrator, you will provide comprehensive patient and practice support through exceptional customer service, administrative duties, appointment management and collaboration with Sinclair Dermatology staff.
This role involves but is not limited to:
• Answer incoming calls and respond appropriately to enquiries
• Book appointments and ensure patients are informed of location, consultation fees, and any required preparation
• Scan and electronically file patient and clinic documentation
• Enter referral details into Zedmed
• Record patient payments accurately
• Manage and action outstanding administrative tasks in a timely manner
• Email patient information (e.g. new patient forms, privacy policy, FAQs)
• Maintain detailed notes of all patient interactions and actions taken
• Liaise professionally with external medical clinics
• Manage outgoing correspondence including faxes
• Maintain and update patient records and administrative databases
• Monitor stationery and clinic supplies
About You
• Strong attention to detail and organisational skills
• Previous experience ideal but not essential
• Team Player
• Confident using medical software systems
• Able to multitask and work under pressure
• Professional communication and interpersonal skills
• Committed to delivering excellent patient care
Why Join Sinclair Dermatology?
• Be a part of a respected and innovative dermatology practice
• Work in a supportive team environment
• Flexible and family friendly work culture
• Employee assistance program covering career, conflict, lifestyle, and legal support
• Play a key role in shaping operational excellence and internal systems
How to Apply
Use the \"Apply Now\" button and include your resume and a brief cover letter outlining your experience and how it directly relates to this position.
Note that only shortlisted applicants will be contacted.