Job Opportunity for Airport Team Supervisor
We are seeking a hands-on leader with experience in a similar role to join our airport team on a permanent full-time basis.
This role is responsible for supervising all aspects of customer delivery strategy and operations from the catering centre to the aircraft. You will assist in the optimisation and integration of an end-to-end catering delivery service.
Key Responsibilities:
1. Coordinate day-to-day activities associated with labour activities and aircraft movements to achieve accurate operational KPIs.
2. Drive collaboration through systems and processes with internal and external customers to avert delays and ensure service level agreements are met.
3. Undertake all possible actions to prevent delays and ensure compliance.
4. Investigate all delays to root cause level and implement any corrective actions or make recommendations.
5. Support the Leading Hands and/or Allocators in managing daily operational variances and assist with decision-making in operational matters.
6. Support the management of team performance and provide effective development and coaching to ensure optimum levels of team and individual performance.
* Ensure staff compliance with relevant regulatory requirements such as Airside Driving Regulations, Food Safety, AQIS Customs regulations, etc.
Requirements:
7. Proven leadership experience in a similar environment.
8. Experience with customer service, inventory control, and management systems.
* Displays business acumen and industry understanding.
o Previous success achieving KPI targets and adherence to security, safety, health, and environmental requirements.
o Ability to build constructive relationships with internal and external stakeholders.
+ Ability to inspire and align team members to a shared vision, driving high performance.
# Demonstrated ability to make decisions and act on initiative.
* Proven adaptability to changing environments.
o Holder of a HR or MR license.
+ Must obtain a clear National Police Check.
Benefits:
* Opportunity to work in the Aviation Services industry.