Job Opportunity:
We are seeking a dynamic and results-driven professional to join our team as a Banking Specialist.
This is an exciting opportunity for someone looking to make a difference in the finance industry by providing exceptional customer service and building strong relationships with clients.
The successful candidate will be responsible for delivering high-quality service, identifying client needs, and proactively promoting financial products and services.
Main Responsibilities:
* Customer Service: Provide exceptional customer service to members, responding to their queries and concerns in a timely and professional manner
* Sales and Marketing: Identify opportunities to sell and promote financial products and services to clients, ensuring they are aware of available options
* Client Relationships: Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions
* Team Collaboration: Work closely with colleagues to achieve business objectives, sharing knowledge and best practices to drive results
Requirements:
* Sales Experience: Proven sales experience, with a track record of meeting or exceeding sales targets
* Cash Handling: Ability to handle cash transactions accurately and efficiently
* Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues
* Problem-Solving: Strong problem-solving skills, with the ability to identify and resolve issues promptly
* Flexibility: Willingness to work flexible hours, including evenings and weekends, to meet client needs
Benefits:
* Work-Life Balance: Flexible working arrangements to ensure a healthy work-life balance
* Birthday Leave: Annual leave for birthday celebrations
* Community Volunteer Leave: Paid leave for community volunteer work
* Employee Assistance Program: Access to confidential counseling services for personal and professional issues
* Wellness Program: Ongoing training and development to enhance mental and physical well-being
* Discounts: Discounts on banking and health insurance products