Visitor Services Officer Role
This role enhances the public profile of a prominent cultural institution through exceptional customer service and engagement with visitors from diverse backgrounds.
* * Deliver high-quality experiences for museum visitors, including guided tours and educational programs.
* Collaborate with colleagues to set up events and ensure seamless delivery.
A current National Police Clearance Certificate is required prior to commencement, as per the relevant policy. A Working with Children Check is also necessary before appointment.
The organization strives to create an inclusive environment and offers opportunities for underrepresented groups.
Key Responsibilities:
* Provide excellent customer service to visitors of all ages and backgrounds.
* Design and deliver engaging guided tours and educational programs.
* Support the setup and execution of special events and exhibitions.
Requirements:
* Excellent communication and interpersonal skills.
* Ability to work effectively in a team environment.
* Strong attention to detail and organisational skills.
What We Offer:
* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
* A chance to contribute to a leading cultural institution.