Central location working in a fun and supportive team
- Industry leading organisation with growth opportunities
- $60,000 Salary + Super + Discounted gym membership + Health & wellbeing days
**About the role**
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Working within the Membership and Operations division you will be reporting directly to the Manager of Customer Service. You will be a core part of the organisation communicating with members and assisting them with their enquiries and any issues they may have. Full training will be provided for this position and you will have the opportunity to upskill and grow.
**About the company**
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With 3 offices across the globe, Melbourne being the main head office with roughly 100 staff. Specialising in Insurance and Finance memberships, they like to recognise their employees in which they run a program to hand out awards for performance and positive behaviours in the workplace. Working in a collaborative team environment, you will be supported and guided to be a Customer Service superstar.
**Benefits**
- Salary continuance insurance
- Discounted gym membership
- LinkedIn learning membership
- 2 paid volunteer days a year
- 3 recharge days a year for employees health & wellbeing
**Duties**
- Be an expert in finding solutions to customers issues
- Updating client and account details
- Driving membership growth
- Administrative support
**Skills and Experience**
- Previous experience in a Customer Service role
- Strong problem solving skills
- Excellent communication
- Ability to work in a fast paced environment