Purpose
As a Barista / Restaurant All Rounder, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.
Primary Responsibilities
Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
Skilfully prepare a wide spectrum of beverages, spanning from coffee classics to an array of hot and cold drink offerings
When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
Proactively source information to increase your product knowledge
Confidently communicate with guests and colleagues for seamless teamwork
Take pride in your space, setting up and packing service areas meticulously
Skills and Experience
Proven track record in customer service within the hospitality sector
Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
Passion for engaging with patrons and collaborating within a team of diverse professionals