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Key account manager

Newcastle
H-E Parts International
Key Account Manager
Posted: 13 December
Offer description

HEPI Mining Solutions is the leading independent supplier of replacement parts and components for haul trucks, electric shovels, hydraulic excavators, and support equipment to the global mining industry. The success of our business has been built by genuinely solving problems for our clients, delivering what we say we will deliver, being open and transparent in all our dealings, valuing people and creating a supportive workplace culture.

We are looking for the right person with whom we can form a successful long‑term relationship.


The Opportunity

We need an experienced and dedicated Key Account Manager to provide the right solutions that meet the needs of our clients. Your core focus will be managing a portfolio of major accounts and existing customer relationships as well as business development across the region. Delivering increased sales, market share, HME maintenance plans and market intelligence functions for the mining sector. The role requires regional travel and is a full‑time permanent position.


About You

As the successful candidate, you will be hard‑working, results focused, self‑motivated and at the same time, good with people and dedicated to the team's success. Furthermore, you have:

A ability to meaningfully connect, engage, and work with a wide variety of different people

A proven ability to build excellent relationships with key decision makers

A track record of meeting and exceeding targets

Demonstrated commercial acumen

A genuine desire to collaborate internally with our team

A technical or trade‑based background


Duties & Responsibilities

Reporting to the National Sales Manager, your key responsibilities include:

Retain and grow an existing portfolio of major key accounts

Develop close relationships with key decision makers and other people of influence across your portfolio

Identify and help problem‑solve new solutions for our clients

Work collaboratively with our managers and workshop supervisors as we usher those solutions in

Develop and deliver sales plans with appropriate managers within HEPI

Drive the sales process from plan to close, managing budgets as you progress

Keep informed of the different products and services we provide to ensure HEPI retains our distinct competitive advantage.

Provide support to the National Sales Manager in the development of forecasts and compilations of monthly sales reports

Ensure the CRM and your sales reporting is accurate and up to date


Benefits

* Investment in employee health & wellbeing including trained Mental Health First Aiders on all sites and free and confidential access to our Employee Assistance Program, Lifeworks
* Potential for advancement through various career pathways and learning & development opportunities available
* Service recognition including a paid day off during the month of your yearly anniversary with HEPI
* Awards for significant milestones
* A business with a strong safety culture

At H‑E Parts International we value the strength of diversity. As an Equal Opportunity employer, we are committed to cultivating and maintaining a diverse and inclusive workplace.

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