Overview
ING Australia are on a hunt for an experienced Line 1 Risk Manager to join our Daily Banking Tribe to support our Retail Bank. As Risk Manager – Daily Banking, you’ll be the go-to expert for keeping ING’s everyday banking products safe, compliant, and customer‑focused. This isn’t just about ticking boxes – you’ll embed risk thinking into the heart of our agile Tribes, working across Daily Banking, Digital, and Customer Interaction teams.
Responsibilities
* Embed risk thinking into agile squads across Daily Banking, Digital, and Customer Interaction Tribes, ensuring compliance and a strong risk culture.
* Identify and assess operational risks in product lifecycles, design and implement effective controls, and uplift the risk control framework.
* Lead risk reviews, regulatory changes, and partner with stakeholders to uplift risk maturity across the business.
* Serve as the risk lead in projects and change initiatives, delivering risk assessments, stakeholder engagements and ensuring safe delivery.
* Partner with stakeholders and 2nd line teams to ensure regulatory obligations are met and processes align with group standards.
* Drive continuous improvement by reviewing end‑to‑end processes, identifying gaps, and contributing to projects that enhance risk maturity.
* Provide expert advice and reporting, chair risk meetings and influence decisions to keep products operating safely within risk appetite.
Qualifications
* Minimum 3 years of line1 risk management experience, preferably within retail banking or financial services.
* Solid understanding of regulatory frameworks and compliance obligations in Australia (ASIC, APRA, AFCA).
* Hands‑on knowledge of the first line of defence, including designing, testing, and implementing effective controls and risk assessments.
* Excellent stakeholder management and communication skills, with the ability to influence and negotiate at all levels.
* Analytical and problem‑solving mindset, capable of turning complex issues into practical, customer‑focused solutions.
* Agile and adaptable; thrive in fast‑paced environments and comfortable working across multiple business units.
Benefits
* Discounted ING Health Insurance
* An additional Rest Day to support wellbeing
* An IMPACT day to volunteer on approved sustainability activity
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