Job Title
Design Your Future at Our Company
About the Role
The Area Manager is a key leadership position responsible for leading and managing teams to deliver exceptional customer service and in-store presentation. This role requires fostering an inclusive workplace culture and supporting diversity, equality, and inclusion initiatives.
Main Responsibilities
* Embody and champion our company's values and leadership behaviours, fostering a high-performance culture and team.
* Provide leadership and operational guidance to store teams ensuring best practice operations, including training, direct labour management, succession planning, execution of in-store activations/initiatives, and retail KPI achievement.
* Foster a positive, inclusive, and consumer-first culture environment across all teams, aligned with our company's values and customer service experience.
* Recruit, onboard, and mentor store teams to build team capability and bench strength for future growth while increasing and ensuring retention.
* Deliver and exceed sales, profit, and KPI budgets/targets across all stores under your control, including all free-standing and SIS locations.
* Drive financial accountability across FSS and SIS locations by managing labour scheduling, payroll budgets, operational expenses, and P&L performance in line with latest estimates.
* Analyse weekly, monthly, quarterly, and year-to-date key KPIs with centre statistics, identifying opportunities for growth and completion of action plans to drive savings and improvements across channels.
* Conduct both virtual and in-store visits to stores, providing leadership and support to the in-store teams, ensuring compliance and operational standards are being adhered to.
* Oversee the coordination of rosters, payroll, and team deployment to maximise productivity while staying within budget.
* Work proactively with brand and logistic teams regarding stock issues, including capacity, ranging/stock mix, pricing, markdowns, and transfers, to maximise in-store sell-through.
Key Skills:
* Leadership
* Team Management
* Culture Development
* Sales and Profit Growth
* Financial Management
* Operational Excellence
What We Offer:
* A competitive salary and benefits package
* Opportunities for career growth and development
* A dynamic and inclusive work environment
How to Apply:
Submit your application and we will be in touch to discuss the next steps.