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Looking for an exciting, hands-on career in the property industry? At Greystar, our onsite teams are at the heart of creating exceptional living experiences. Whether you're passionate about property management, leasing, facilities maintenance, or community management, you'll play a key role in shaping vibrant communities and delivering top-tier service.
Be a part of a team that's building more than just homes, we are building communities
About the Opportunity:
We're on the lookout for a motivated and people-centric Community Manager to lead one of our thriving student accommodation communities in Sydney. This is a high-impact role where you'll be the driving force behind a safe, supportive, and dynamic living environment - shaping daily operations while nurturing a true sense of belonging for our residents.
You will take full ownership of the property's performance, leading an onsite team, optimising resources, and cultivating a safe, welcoming and engaging community that enhances student experience and creates belonging.
Key Responsibilities:
* Champion company values and cultivate a positive, high-performing team culture that enhances the student experience.
* Develop strong relationships with students, universities, and local stakeholders to foster a vibrant and engaged community.
* Actively connect with residents, gather feedback, and implement initiatives that boost satisfaction and retention.
* Oversee the planning and delivery of engaging events that contribute to a dynamic and supportive living environment.
* Partner with marketing to implement localised campaigns, track market trends, and drive occupancy and revenue growth.
* Ensure seamless tenancy management, effective vendor coordination, and well-maintained facilities aligned with compliance standards.
* Prepare budgets, monitor financial performance, attend P&L reviews, and manage costs to meet business targets.
* Ensure compliance with WHS standards, manage incident reporting, and maintain a safe living environment for all.
* Provide mentoring, set clear goals, and support team development to drive high performance and future succession.
* Identify opportunities for operational improvements and stay updated on industry trends, compliance, and student housing best practices.
About You
You're an experienced leader who thrives in fast-paced, people-focused environments and is ready to take charge of a dynamic student accommodation community. Additionally, you will have:
* Bachelor's degree or equivalent experience in property management, hospitality, customer service, or sales. Prior experience in multi-family housing or student accommodation is highly regarded.
* Proven ability to lead teams, manage performance, and foster a culture of service excellence.
* Strong commercial acumen and financial management skills, with a track record of achieving revenue and occupancy goals.
* Knowledge of tenancy legislation, WHS regulations, and property operations.
* Exceptional communication and interpersonal skills, with cultural awareness and the ability to engage diverse student cohorts.
* Organised, agile, and comfortable navigating fast-paced, high-capacity environments.
* Confident in Microsoft Office and property management systems.
* Must hold Real Estate License valid for NSW.
Compliance & Licensing – Must hold a valid driver's license. The role requires eligibility for a National Criminal History Check and a Working with Children check.
About Greystar:
Greystar is a global leader in property management, development, and investment services. With offices throughout USA, Europe, South America and Asia Pacific, Greystar operates over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within their institutional investments' platform.
Greystar is rapidly expanding their footprint into the Australian market. With a strong pipeline of future property releases, including an Industrial portfolio and more recently expanding into the student accommodation sector with the acquisition of 7 student living buildings, this is amazing opportunity to join the journey of what is set to become a major market player in Australia and be part of our story.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applicants from all backgrounds, identities, and abilities. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
If this role excites you but you don't meet every listed requirement, we still encourage you to apply – we are interested in potential as well as experience
To find out more about us and working at Greystar, click here: https://www.greystar.com/
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management
* Industries
Hospitality, Retail, and Hotels and Motels
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