About the Role
Redcape Hospitality is seeking a dynamic individual to lead the Bottle Shop Team as Retail Manager at Hermit Park Hotel.
Key Responsibilities:
* Lead the team to deliver exceptional customer experiences through outstanding service and venue presentation.
* Drive financial performance by enhancing staff and customer experience.
* Create a positive work environment where all team members can thrive.
Required Traits, Qualifications & Attributes
* Experience in a similar role is mandatory.
* Strong interpersonal and communication skills.
* Genuine focus on quality service and customer experience.
* Enthusiastic and positive attitude.
* High standard of physical fitness and manual handling.
* Ability to complete tasks with heavy lifting and repetitive work.
* Proven track record in leading teams.
* Focused on driving performance and accountable.
* Understanding business strategies.
* Current/valid RSA certification and forklift license (preferred).
* Computer skills for effective stock management.
What We Offer
We provide extensive training opportunities for professional development and career progression. Enjoy benefits including staff discounts and engagement opportunities through our Publinc Communities platform.
A clearly defined career progression pathway awaits successful candidates who share our values of Care, Courage, Drive, and Teamwork.