Be the Calm Problem-Solver Everyone Relies On
Benefits
* $75k+
* Full-time, permanent position
* Work with tradies, builders, and everyday customers on practical, hands-on solutions
* Be the "go-to" person who keeps orders, deliveries, and jobs running smoothly
* Join a company that values technical knowledge and calm, level-headed service
Our client is a long-standing supplier of steel products and custom solutions, trusted by builders, tradies, and DIY customers alike. They thrive on problem-solving – whether that's sourcing the right part, making sure deliveries are seamless, or helping a customer build their dream shed. Their culture is built on teamwork, reliability, and genuine customer care.
Key Responsibilities
* Take calls from customers and tradies, troubleshoot issues, and find answers fast
* Keep jobs, deliveries, and parts paperwork organised and accurate
* Support the counter team with quotes, sales, and day-to-day enquiries
* Be the calm, steady link between customers and operations
* Think on your feet to solve technical and logistical challenges
Key Skills
* Background in steel, sheds, verandahs, or a related technical/trade industry
* Clear communicator who enjoys working with both tradies and retail customers
* Strong organiser who can juggle tasks without losing focus
* Problem-solver with a practical, technical mindset
* Calm, professional approach – even when it's busy
Ready to Take the Lead?
This isn't just another "sales assistant" job. It's a role where your technical know-how and cool head will make you the person everyone counts on. If you're ready to step up and be the difference in a busy, customer-first environment
APPLY NOW