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Reception/administration assistant

Ballarat
Ballarat Hospice Care Incorporated
Posted: 9 January
Offer description

Ballarat Hospice Care is seeking
is seeking a professional, compassionate, and highly organised individual to join our team as a Reception/Administration Assistant.

About the Role

This is a pivotal, people-focused role and the first point of contact for patients, carers, families, volunteers, staff, and community members. You will also provide executive support to the CEO and ensure smooth communication and coordination across the organisation, helping the broader team focus on delivering high-quality, person-centred care.

Key Responsibilities:

* Welcoming and supporting people contacting or visiting BHCI
* Coordinating reception and daily office operations
* Supporting clear communication across clinical and corporate teams
* Providing administrative and executive support to the CEO
* Managing accounts payable, donations, and memberships
* Assisting with referrals, correspondence, and reporting
* Working closely with colleagues to ensure efficient, professional service delivery

About You:

You are organised, approachable, and calm under pressure, with strong communication and interpersonal skills. You are confident using Microsoft Office, Xero, and information systems, able to manage competing priorities, and comfortable working both independently and as part of a team. You are committed to BHCI's values, person-centred care, and inclusive practices.

Why Join Us:

* Make a genuine difference in the lives of patients and families
* Join a supportive, values-driven organisation
* Be part of a collaborative team where communication and teamwork matter

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