Title
Service Advisor – Heavy Transport Industry
Bullet Points
* Permanent full-time position
* Western suburbs location
* Join a stable and growing workshop team
Summary
Experienced Service Advisor wanted for a permanent opportunity within the heavy transport industry. Based in Melbourne's western suburbs, this role offers long-term stability, a supportive team environment, and career growth opportunities.
About the Role
We are seeking an experienced Service Advisor to join a busy heavy transport workshop in Melbourne's western suburbs. This is a permanent full-time opportunity working with a professional team in a fast-paced environment servicing heavy vehicles and transport fleets. You will be the key link between customers and the workshop, ensuring repairs, servicing, and maintenance jobs are managed efficiently from start to finish.
Key Responsibilities
* Managing customer bookings and service enquiries
* Liaising with workshop staff and technicians
* Preparing job cards and repair orders
* Providing updates on repair progress and timeframes
* Coordinating parts and service requirements
* Delivering excellent customer service and communication
Skills & Experience
* Previous experience as a Service Advisor, preferably in heavy transport, truck, or diesel environments
* Strong customer service and communication skills
* Ability to prioritise and manage multiple jobs
* Good computer and administration skills
* Knowledge of heavy vehicle servicing and maintenance processes
What's on Offer
* Permanent secure position
* Western suburbs location
* Supportive and professional team environment
* Career progression opportunities
* Competitive salary package based on experience
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