OTR Group comprises over 1000 retail, convenience, and quick‑service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart Giftbox, Krispy Kreme, Hungry Jacks, Oporto, Guzman & Gomez, and many others. OTR Group is part of the Viva Energy Australia Group – an ASX‑listed company that helps Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable future. With Viva Energy Australia’s national footprint and OTR’s history of industry‑leading innovation, there never has been a more exciting time to join the OTR Group as we redefine the retail landscape in Australia.
About The Role
Responsible for assisting with the day‑to‑day operations of the store, this role includes customer service, team training and development, rostering, stock management, reporting, and adherence to and implementation of health and safety policies and procedures.
About You & Your Skills
* Leadership experience in a retail/hospitality capacity
* A passion to drive your own career – and others around you – forward
* Well‑developed and professional communication skills
* Passion for delivering exceptional customer service and training to others
* Ability to adapt to change
* Strong attention to detail
* Strong sense of teamwork
Some Perks of Joining the Team
* Team member offers and discounts through the OTR app
* Barista coffee training
* Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
* Broad career development opportunities across our global network
Pre‑Employment Requirements
The successful candidate will be required to confirm their Australian working rights, and to provide a current police clearance certificate.
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