Job Role Overview
The Admissions Coordinator plays a critical role in supporting the aged care facility's occupancy goals by overseeing the entire admissions process.
As the primary point of contact for prospective residents, their families, and referral partners, this position fosters strong relationships and ensures a seamless admission experience.
* Supports the effective execution of the local area marketing and admissions program
* Delivers exceptional service through the Welcome process
* Develops and coordinates activities within the marketing and admissions program
* Manages customer inquiries and conducts tours of the facility
* Demonstrates a high level of customer service in all interactions
This role requires demonstrated proficiency in verbal and written communication skills, ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders.
A number of employee wellness platforms including EAP and free annual influenza vaccination are offered as benefits.
No matter the position, you can take pride in knowing you are making a real, lasting impact on people’s lives and contributing to the future of aged care in Australia.
Key Responsibilities:
* Execution of the Local Area Marketing Program
* Delivery of Exceptional Customer Service
* Development of Marketing and Admissions Activities
* Customer Inquiries and Facility Tours
* High Level of Customer Service
Requirements:
* Proficiency in Verbal and Written Communication Skills
* Ability to Communicate Effectively with Employees and Stakeholders