Education Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australia's higher education sector, boasting campuses in Sydney, Brisbane, Melbourne and Adelaide, as well as overseas locations in the UK and India. With a rich history spanning over almost two decades, ECA delivers high-quality education encompassing English language courses, bachelor's and postgraduate degrees, and targeted internships. ECA is a successful Australian-based education organisation offering a comprehensive range of face-to-face and online courses for both international and domestic students. Collaborating with esteemed higher education providers like Victoria University, Charles Sturt University, University of Canberra, University of Tasmania, University of the Sunshine Coast and London Metropolitan University, ECA is committed to delivering a world-class educational experience.
We have got an exciting opportunity for Saler and Course Advisor to be part of our team at IT Masters at Melbourne or Sydney. We are seeking both a full time and a part time (0.5) person.
IT Masters partners with Charles Sturt University as the leading provider of Online Post Graduate IT degrees since 2002. With specialisations in Cyber, Cloud & Networks, Project Management an MBA and more we are proud of our students and team.
As a key member of the team, you will have the rewarding opportunity to progress your career within the education industry. We are looking for someone who wants to grow with the company and is self-motivated and an enthusiastic 'go-getter'.
Key Responsibilities:
* Student calls and follow up as required
* Self -management of calls list
* Recording information accurately in the database
* Lead engagement: build and maintain strong connections with prospective students, and evoke a desire to study though thorough follow up
* Participation in group projects and other call campaigns
As the successful candidate you will ideally have:
* A customer-focused approach, with good phone communication and effective listening skills
* Strong organisation and task management skills, adherence to timelines and able to follow direction when required
* Proactive and capable of working in a self-directed manner
* Comfortable with technology and able to work from home or office
* Experience in domestic higher education or b2b sales will be well regarded
In return we will offer you:
* Company-paid parental leave (14 weeks at 100% of current pay or 28 weeks at 50% of current pay)
* Employee assistance program with Uprise (6 session per year for staff and direct family members)
* Support through 25% on the full fees for courses offered by ECA as Staff Education Assistance
* Novated Lease
* Free access to LinkedIn Learning
EEO Statement
At ECA, we champion our organisational values which includes 'Celebrate diversity and inclusion', thus we strive to be a place of growth where everyone can continually thrive.
We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+ and people from culturally and linguistically diverse backgrounds.
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid full working rights visa for a reasonable period.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
Due to the expected high volume of responses only short-listed candidates will be contacted.
For further information on this role, to gain insight into our team, or if you need assistance/accommodation due to a disability, please contact Head of Sales (ECA Online) Shane Murphy (shane.murphy@itmasters.edu.au).
Thank you for your interest in the position with the ECA Group!
Role Type
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