What you'll do :
* Work directly with customers to help meet all of their eyewear needs.
* Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy.
* Check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
* Use your expertise to explain prescription terminology and product offerings to customers.
* Work with your team to make sure all customers receive exceptional service.
* Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.
* Collaborate with your team to develop best practices for sales and customer service that can be implemented throughout the organization.
* Represent our brand to help educate others and get them excited about our values and mission.
Who you are :
* A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states).
* Passionate about the eyewear and retail industries.
* A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand.
* Dedicated to going above-and-beyond to make customers (and your teammates!) happy.
* An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment.
* Extremely detail-oriented and capable of juggling a wide range of responsibilities.
* Open-minded—you’re constantly learning and challenging what you know.
* Someone who takes your work very seriously, but not yourself.
* Not on the Office of Inspector General’s List of Excluded Individuals / Entities (LEIE).
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