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Operations manager

Brisbane
Place Estate Agents
Posted: 31 July
Offer description

Join to apply for the Operations Manager & 2IC to Meagan Muir role at Place Estate Agents

2 days ago Be among the first 25 applicants

Join to apply for the Operations Manager & 2IC to Meagan Muir role at Place Estate Agents

Team Muir | Place Estate Agents - Cannon Hill

Full-time role | Brisbane-based

This isn't your average real estate admin gig.

Team Muir is led by one of Australia's most successful agents, Meagan Muir — and we're searching for her right hand. This is a career-defining opportunity for an elite-level operator who thrives in a fast-paced, high-accountability environment.

As Operations Manager and 2IC, you'll run the day-to-day rhythm of the business. You'll protect Meagan's time, own the sales process from listing to settlement, ensure the client experience is flawless, and hold the team accountable to their KPIs, standards, and outcomes.

You'll be measured not by time served — but by outcomes achieved. And you'll be rewarded accordingly.

About The Role

You'll be responsible for:


* Running Meagan's calendar, inbox, prep, and digital comms
* Owning all vendor communication and campaign milestones
* Coordinating listings from Form 6 to settlement with no steps missed
* Leading daily huddles, tracking GCI, and driving team accountability
* Enforcing premium brand presence, personal standards, and five-star service
* Identifying and delivering process improvements each quarter

Outcomes That Matter

This role is outcome-led. Bonus tiers are paid quarterly and tied directly to:
* 100% campaign checklist completion
* Meagan's time fully protected
* On-time property launches (3 business days post-photography)
* Five-star vendor and buyer service
* Weekly KPI & GCI tracking
* Team presentation and brand excellence
* Operational improvements that elevate team performance

Who You Are

You are...
* Exceptionally organised and able to manage complex priorities without missing a beat
* A confident communicator who leads with clarity, courage, and care
* Experienced in real estate operations (minimum 3 years) and confident in listing-to-settlement execution
* Technically strong — CRM (Rex, VaultRE, AgentBox), Monday.com, Google Suite
* Calm under pressure, solution-focused, and serious about results
* A culture carrier who leads by example and doesn't settle for average

Only the Best Will Proceed

This is a demanding role and not suited to anyone who lacks resilience, initiative, or attention to detail. Only candidates who meet the essential criteria and can speak to relevant experience with strong operational performance will be shortlisted for second-round interviews with Meagan.

Timeline

We are aiming to go into final round interviews within 14 days of advertising. The campaign will remain open until the right person is secured.

Ready to Apply?

Submit Your Resume And a Brief Cover Letter Outlining
* Why you're the right person for this role
* An example of a time you led operational change or protected a leader's performance
* How you align with Team Muir's values: Excellence. Speed. Ownership. Connection. Results.

This is more than a job — it's a seat at the table of a record-breaking real estate business. If you're up for it, we want to meet you.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Administrative

Referrals increase your chances of interviewing at Place Estate Agents by 2x

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