Job Summary:
We are seeking a skilled Field Service Specialist to join our team. As a Field Service Technician, you will provide technical support to customers, performing on-site installations, repairs, and maintenance.
* Diagnose errors or technical problems and determine proper solutions
* Deliver exceptional customer service
* Perform equipment upgrades, modifications, and maintenance tasks
* Install and remove gaming equipment
* Investigate and resolve complex system faults
* Routine Preventive Maintenance
* Technical Service Support
* Scheduling tasks, PM, and break-fix calls
* Reporting Requirements
* Ensure compliance with venue WHS policies
* Strong problem-solving and fault diagnostic skills
* Demonstrated organizational skills and ability to work unsupervised
About the Role:
This is a unique opportunity to work in a world-leading gaming technology company, delivering great performance for our B2B customers and bringing joy to the lives of millions of people who love to play our casino and mobile games.