Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary
Director / Senior Managing Consultant - Strategy & Transformation (Financial Services) within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services leveraging expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to deliver strategic insights and recommendations. Our teams serve a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations : Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making to address strategic, tactical, operational, and transformational challenges, applying a broad set of problem-solving techniques to enhance strategy, performance, and operations.
We seek passionate and talented professionals who share our vision for data-driven consulting to join us and shape our team's growth.
Roles and Responsibilities
A Senior Managing Consultant will lead client engagements focused on Card Issuing, which may involve consulting or data and analytics-driven projects.
Client Impact
* Lead project delivery teams providing insights and solutions to support clients in building, deploying, growing, and optimizing products driven by disbursement capabilities and digital payment rails.
* Identify creative and efficient solutions, guiding teams towards business-focused recommendations that drive client value.
* Develop strategies and programs for regional and global clients by leveraging data and technology to unlock value.
* Manage senior client relationships from mid-level to C-suite to ensure commercial success.
* Engage proactively on client agendas, internal culture, and relationship risks.
* Serve as a trusted advisor and generate enthusiasm for Mastercard's offerings.
* Guide teams through complex problem solving to deliver business-focused solutions.
* Motivate teams to produce high-quality deliverables and foster an inclusive environment.
* Manage relationships with internal stakeholders to scope projects and develop relevant solutions.
* Mentor and coach junior team members.
* Contribute to Mastercard's knowledge management and best practices.
Qualifications
* Experience with launching or scaling cards and digital payment products, including managing product launches and key partnerships.
* Knowledge of the card issuing landscape, retail banking, or transaction banking.
* Strong problem-solving skills, leading teams to business-focused solutions.
* Analytic skills and structured problem-solving aptitude.
* Interest in project delivery and decision-making processes.
* Ability to inspire client confidence and manage stakeholder expectations.
* Excellent communication skills, both verbal and written, in English.
* Commercial awareness and ability to identify cross-sell opportunities.
* Leadership qualities to instill ownership and motivation.
* Diverse perspective and approach.
* Undergraduate or master's degree.
* Willingness to travel and communicate complex ideas effectively.
Additional Information
Mastercard is an equal opportunity employer. For accommodations during the application process, contact (emailprotected). All activities involving access to Mastercard assets, information, and networks require adherence to security policies, confidentiality, and reporting of violations.
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Consultant Strategy
• New South Wales, Australia
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