Senior Cloud Solutions Engineer – GitHub
Location: Remote, Australia
Overview
GitHub is growing its Cloud Solutions Engineering team and we're seeking experienced professionals to elevate our technical customer engagement efforts. As a Senior Cloud Solutions Engineer, you will synthesize and integrate diverse business and industry insights to support customer digital transformation initiatives and align customer business requirements with GitHub's product features. The ideal candidate will be a strategic partner in driving customer success, leveraging deep MSFT experience, and industry insights to influence digital transformation while gaining hands-on experience in solving complex business challenges, fostering strong relationships, and shaping the future of GitHub’s customer engagement strategies.
Responsibilities
- Assist in development of Go to Market strategies across regions with key MSFT customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.
- Identify customer issues and collaborate with GH and MSFT technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.
- Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.
- Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.
- Develop expertise in GitHub Copilot, understanding its capabilities and articulate GitHub’s approach to Agentic Devops
- Collaborate between GitHub and MSFT sales and solution engineering teams and account management teams and partners to develop strategic account plans that drive long-term customer success and growth.
- Assist MSFT Technical sales personnel to ensure understanding of GitHub vision and capabilities to scale knowledge out in the field
Qualifications
Required Qualifications:
- 8+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
- 3+ years’ experience in working with Azure DevOps and Azure Products
- Or combinations based on education as described:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- Master's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- Doctorate in Computer Science, Information Technology, Engineering, or related field
- Or equivalent experience.
Preferred Qualifications:
- 10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- 3+ years’ experience in business consulting, consultative selling, or customer-facing experience
- 5+ years’ experience orchestrating technical, support, and/or partner teams
- Extensive experience in the software development industry, with a focus on digital transformation and the ability to translate complex technical concepts into clear, actionable strategies for customers
- 5+ years’ experience with Azure DevOps and Azure Product
- Business level language proficiency in Japanese, Korean, or Mandarin
GitHub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
Manager fundamentals
- Model
- Coach
- Care
Leadership principles
- Create clarity
- Generate energy
- Deliver success
Equal Employment Prospect
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate.
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