The Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not‑for‑profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect and are committed to the care and welfare of animals through fully equipped veterinary hospitals and a statewide shelter network, employing approximately 500 staff across NSW.
Why Work For Us?
- A broad range of leave entitlements, including 12 weeks of paid parental leave
- Access to a range of mental‑health and wellbeing supportive initiatives, including confidential counselling services and education programmes
- Generous discount on pet food, retail and vet clinic products and services
- Access to learning and development opportunities that will benefit and support you in your role
- Staff parking and a newly renovated work workplace
- Competitive salary package
- Supportive and diverse team environment
- Employee wellbeing focus with a safe workplace
- Make a positive impact on animal lives
Lead and manage day‑to‑day operations at RSPCA's Coffs Harbour Shelter.
Shelter Supervisor - Full Time
Join our dedicated and passionate team at RSPCA NSW as a Shelter Supervisor in our Animal Operations department. You will lead and oversee the daily operations of our Coffs Harbour Shelter, ensuring a high standard of care for all our animals and exceptional customer service. This role requires a dynamic individual with strong leadership skills to manage and guide your team, including animal attendants, customer service officers and volunteers.
Responsibilities
- Lead and develop a diverse team, including training and performance management
- Oversee day‑to‑day operations across various shelter areas and ensure compliance with policies
- Coordinate adoption and surrender processes and manage customer interactions
- Ensure health and safety standards are met and maintained
- Prepare and manage operational data and reports
Qualifications & Skills
- Tertiary qualifications in a relevant field or equivalent experience
- Experience in leadership and animal handling
- Strong communication and problem‑solving skills
- Proficient in Microsoft Office and WHS practices
Simply complete the application process by clicking the Apply Now button and we'll be in touch.
Apply Now!
No recruitment agencies please.
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